Terms of Service

Effective Date: 3/12/26

These Terms of Service (“Terms”) govern your use of csvconvert.com and any related tools, features, purchases, downloads, or support provided by Key Master LLC. By using the website or services, you agree to these Terms.

Service Description

csvconvert.com provides tools intended to help users convert product CSV exports between supported ecommerce platforms, including Shopify and WooCommerce.

Beta Status

Parts of the service may be offered in beta. Beta features may contain bugs, formatting issues, compatibility limitations, or interruptions, and may change at any time.

No Guarantee of Compatibility

We aim to support common Shopify and WooCommerce export formats, but we do not guarantee that every CSV file, supplier file, plugin export, or custom structure will convert perfectly or import successfully. You are responsible for reviewing converted files before importing them into a live store.

Your Responsibilities

You agree to use the service lawfully, upload only files you own or are authorized to use, keep backups of your original data, and not misuse or interfere with the service.

Payments and Access

Certain features may require payment or a valid guest access code. Plans, pricing, and access counts may change at any time.

Refunds

Refunds, if offered, are handled at our discretion unless otherwise required by law. If you experience a technical issue, please contact us or submit a bug report so we can try to resolve it.

Uploaded Files and Support

If you upload files or screenshots through the converter or bug-report form, you grant us permission to review them for troubleshooting, support, and service improvement.

Intellectual Property

The website, branding, design, text, software, and related materials are owned by Key Master LLC or its licensors and are protected by applicable law.

Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Key Master LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, revenue, or business arising from your use of the service.

Termination

We may suspend or terminate access to the service if we believe there has been abuse, misuse, fraud, or a violation of these Terms.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Contact

If you have questions about these Terms, contact us at support@csvconvert.com.